Click a flag to see testimonials from clients of various backgrounds.
“ Hi Duncan, just wanted to send you a quick note regarding how things have gone and to once again thank you for your help and coaching a few months back.
There have been some positive changes in my work/career (in financial services) after your sessions. I'm now talking directly to clients and have found the tips and coaching you provided extremely beneficial. The improvement has been noticeable and my confidence has improved markedly, I just wanted to say thank you again for your work in helping me work through some challenges that lingered for years!”
Dr Markham's services were utilised by AMS to improve and enhance pronunciation, communication and grammar skills. The improvements since the sessions have been outstanding and both the employee and management are extremely pleased. Dr Markham's ability to build trust with his client meant that he was able to successfully address sensitive areas for improvement and deliver appropriate techniques for improvement. Dr Markham was very flexible in incorporating wider aspects of interpersonal and presentation skills as required and due to this, the results have been evident in not only the above areas but also in the employee's general development and growth.”
“ Ear and Speak is a must to those interested in improving any area of communication, from public speaking to conversations with co-workers or friends.
I found sessions with Duncan were professional yet relaxed and were focused on my individual needs and desires. Specific feedback was offered which really allow me to develop an understanding of what I was doing right and also areas that required attention.
Since seeing Duncan I’ve noticed improvements in my elocution, pronunciation and my ability to communicate effectively in various environments, both in the office and while out socialising with friends.”
“ I'm from Chennai, India. I'm quite familiar with English language from my childhood days through to university. I moved to Australia for my work, couple of years ago. I always surprised to see that my English speaking colleagues struggle a lot, to understand my English. When I met Dr.Duncan, the first question that I wanted to ask him is, "I can speak good in English with good frequency, then, why do people cracking their heads to understand my English". I did asked this to him during the first assessment. He just smiled and asked me to read the Alphabets from a printed sheet of paper. That was an embarrassing moment but later I'm completely convinced (and hard to accept) that I should start from the Alphabets and un-learn a lot.
The methodology that Dr.Duncan uses, to train on voice modulation, lip movement, time intervals and co-relating the sounds, are all unique, impressive and pretty amazing. They are all easy to follow and proven to provide results, starting from 3rd or 4th sessions. It happened in my case. There was a popular statement that I used to hear from my work colleages "say it again, please". The frequency of it has come down drastically and they do able to catch up my conversation. It helps me to boost confidence, improve my social and professional life. I appreciate Dr.Duncan's techniques and would recommend to similar learners.”
I liked the way the training was conducted. It was informal and tailored to my specific needs. Duncan was able to fit a lot of information and training into each session. I really appreciated it as I was on a tight schedule and he understood. The most important thing was that I enjoyed the training sessions. Also the training sessions were very beneficial.”
I found Duncan very helpful and kind and considerate towards our employee and myself. I feel that I have noticed a marked improvement but most importantly that our employee has become much more confident in his conversations with customers and peers.”
Das Training mit Duncan hat teilweise riesigen Spass gemacht, teilweise glich es einer Folter und war wirklich harte Arbeit, da Duncan kein flascher Ton entgeht. Aber die harte Arbeit hat sich gelohnt: Mein deutscher Akzent ist fast weg.”
“Some sessions were heaps of fun, some session were torture and really hard work as Duncan can be pretty pedantic but my German accent is almost gone and I sound Aussie. Good on him!”
I would like to thank you so much for the very valuable language coaching over the last 5 months which have helped me develop a different level of language awareness and has given me great tools to further improve my pronunciation and communication skills. ”
Dr Duncan really helped me with my english. Now I don't need to keep on repeating myself because of my accent! He is patient and really care in teaching me each word the aussie way. I will definitely continue again with the lessons if I'm in Melbourne again!”
Berbicara dengan penuh keyakinan dalam bahasa Inggris dan mengeja kata-kata penting dengan benar untuk komunikasi yang efektif dalam kehidupan sehari-hari adalah tujuan utama saya sebelum mencari Dr. Duncan. Dan kedua hal itu pulalah yang saya peroleh dari kelas privat dia. Sejak dari kelas pertama, saya menjadi lebih perhatian kepada penggunaan tatabahasa dan ejaan Inggris saya dalam kehidupan sehari-hari. Maka itu, saya sangat merekomendasikan jasa dia kepada orang-orang yang mau meningkatkan kemampuan berbicara dan mendengar dalam bahasa Inggris, baik di dalam kerjaan maupun di dalam kehidupan sehari-hari. Kemampuan berbicara dan mendengar Dr. Duncan yang baik dan digabung dengan pengetahuan umumnya yang luas membuat kelasnya sangat asik dan mudah diikuti.”
“To speak confidently in English and pronounce useful words properly for better daily communications were my objectives before giving Dr. Duncan a call. Those two points were exactly what I gained from his private one-on-one classes. From the first class, I have been paying more attentions to my grammar and pronunciations in my daily communications until today. Therefore, I highly recommend his services to people who want to improve their English speaking and listening skills in both workplace and daily life. His English speaking and listening skills coupled with his broad knowledge about outside world made the classes enjoyable and practical.”
Duncan e’ un linguista molto competente, che sa spiegare chiaramente le complessita’ della lingua inglese e le idiosincrasie della sua pronuncia (quando possono essere spiegate!), rendendo l’ esperienza piacevole. Ci siamo fatti quattro risate quando ho scoperto che, ad esempio, ‘salmon’ si pronuncia ‘semn’ e ‘Melbourne’ diventa ‘mebn’ – suonava incredibile alle mie orecchie italiane! Chiunque sia seriamente interessato a migliorare la sua pronuncia puo’ veramente trarre vantaggio dalle lezioni di Duncan.”
“I found Duncan a very knowledgeable linguist, who can clearly explain the intricacies of the English language and the idiosyncrasies of its pronunciation (when they can be explained, that is!) and make it fun. We had a few good laughs while I was discovering that, for example, ‘salmon’ is pronounced ‘semn’ and ‘Melbourne’ is ‘mebn’ – quite unthinkable to my Italian ears! Anyone truly committed to improving their pronunciation could greatly benefit from Duncan’s lessons.”
I want to thank you for the great sessions we've had during the past months. It was fun and you helped me a lot to pay more attention to my speaking. Your grammatical and pronunciation hints have been so constructive!
Due to my studies, I would like to defer our sessions for a while. I'm looking forward to see you again in few months with a free mind, a greater motivation and of course more time to practice!I will miss our sessions till then. You're a great tutor 🙂 ”
Tôi đã có IELTS 8.5 (với nghe đọc mỗi môn 9 điểm, nói viết mỗi môn 8 điểm) khi bắt đầu học với thầy Duncan. Mặc dù đã có nền tảng tiếng Anh khá tốt, nhưng khi trò chuyện trong tình huống bình thường với người bản địa, vẫn có những lúc họ phải hỏi lại tôi một số từ, đặc biệt là khi nói nhanh. Những bài học với thầy Duncan đã giúp tôi học cách phát âm chuẩn từ những phần cơ bản nhất của ngôn ngữ: nguyên âm, phụ âm. Tưởng là cơ bản nhưng không hề dễ, nhất là khi bạn đã có hơn chục năm phát âm theo cách đó. Sửa chữa những thói quen trong ngôn ngữ mất thời gian khá lâu, nhưng một khi bạn chăm chỉ tập, kết quả có được rất khác biệt. Tôi đã ở Úc rất lâu nhưng trong 9 tháng học với thầy Duncan, tiếng Anh của tôi, nhất là tiếng Anh nói, đã cải thiện đáng kể, bạn có thể có những kĩ năng đọc, nghe, viết rất tốt nhưng nếu bạn cứ phạm những lỗi phát âm cơ bản, bạn sẽ không thể nói là mình nói tiếng Anh như người bản địa được.Tôi đã từng tự học rất nhiều nhưng tôi nhận ra rằng, có 1 người thầy chuyên gia giúp đỡ mình thì mọi chuyện sẽ dễ dàng hơn và sẽ mau chóng tiến bộ hơn.”
“I got IELTS average of 8.5 with 9 each for reading and listening and 8 each for writing and speaking so my English wasn't bad when I started my lesson with Duncan. However, I had encountered some frustration in communicating with the natives, there had been some particular words that I was often asked to repeat, especially in fast conversation. Duncan's first 7 or 8 sessions had brought me back to the most basic parts of the English language: back to how to pronounce the vowels and some consonants. No need to say that I was most the time tongue-twisted, was sometimes discouraged and always learning something new. I enjoy his relaxed teaching style, his sense of humour and in particular his ability to spot on any pronunciation problems and (most importantly, what I should do to eliminate those). Progress happens slowly, sometimes I do slip back to my old habit but I can easily correct myself now(I have had lessons with Duncan for more than 9 months), it is a big breakthrough considering the 12+ years I have been living in Australia without any major improvement in speaking the language. I guess, for the more advanced English learners, the next step to become better and fluent with the language is to sound more like one, and the journey will be much easier with the guidance and help of a professional teacher like Duncan.”
Для многих людей переехавших в другие страны не будет секретом то, что языковой барьер это одно из самых больших препятствий в достижении жизненных целей. В большинстве случаев, это ментальный барьер основанный на отсутствии уверенности в себе.
Начиня курс у Данкана, я поставил перед собой две цели - научиться выражать сложные мысли и быть понятым при этом, и повысить общий уровень языка. Посещать уроки Данкана было не только полезно и познавательно, но в тоже время весело. Его уроки существенно повысили мою уверенность в себе. Данкан всегда нацелен на улучшение самых слабых мест, будь то произношение, грамматика либо словарный запас. Особенно полезными для меня были уроки где мы разбирали разницу в произношении русских и английских звуков и как этим пользоваться. Поняв эту разницу я начал улучшать свой уровень просто слушая себя.
В итоге - Данкан помог мне улучшить уверенность в себе и почувствовать себя частью англоязычного общества.”
It’s not a secret that one of the biggest barriers for new immigrants to establishing themselves a new country is language. Quite often this barrier is just a mental one, based on one’s level of confidence.
I worked with Duncan with two goals in mind - make sure I can express complicated thoughts and be understood as well as improve my general level of fluency. Attending Duncan’s classes was not just useful and educating, it was also entertaining and boosted my confidence significantly. Duncan always focused areas requiring improvement in pronunciation as well as grammar and vocabulary. I found especially useful the classes where we were looking at the differences between sounds in English and my native language, what I can re-use and what is different. Once I became aware of those, I was able to start improving by just listening to myself.
In short - Duncan helped me to boost the confidence and feel part of the community.”
Çok yakın bir arkadaşımın sayesinde Dr. Duncan’la tanıştım. İki nedenden dolayı, İngilizceyi ana dilim gibi konuşmak ve mülakat becerilerimi geliştirmek için kendisiyle birtakım seanslar almaya karar verdim. İlk seanstan sonra, birçok kelimeyi, özellikle uzun ünlüleri (a, e, i, o, u) yanlış olarak telaffuz ettiğimi ve İngilizcemde Türkçe aksanımın bariz olarak ağır bastığını fark ettim. Dr. Duncan benim bu alışılagelmiş yanlış telaffuzlarımı saptayarak bunları nasıl ana dili İngilizce olan biri gibi telaffuz etmem gerektiğini öğretti. Bu açıdan Dr. Duncan, ana dili İngilizce olamayan bir kişinin konuşmasındaki istenmeyen küçük nüansları fark edebiliyor ve bunları nasıl doğru olarak telaffuz edileceğini öğretiyor. Dr. Duncan aynı zamanda bir mülakat durumunda kendimden emin bir şekilde kendimi nasıl daha iyi ifade etmem gerektiğine dair oldukça önemli tüyolar verdi. Kendisiyle yaşadığım öğrenme deneyimim harikaydı ve şu an sadece ben değil arkadaşlarım ve meslektaşlarım bile telaffuzumu ne kadar geliştirdiğimi ve telaffuz hatalarımı ne kadar minimize ettiğimi fark edebiliyor.”
“Thanks to my very close friend I met Dr. Duncan. Because of two reasons – sounding more like an English native speaker and improving my interview skills – I decided to have several sessions with him. After my first session, I realised that I had been pronouncing most of the words incorrectly – especially the ones with long vowels (a, e, i, o, u) – and my Turkish accent in my speech had been quite obvious. Dr Duncan spotted my habitual pronunciation errors and taught how I could pronounce them like a native speaker. In that respect, Dr. Duncan notices small and unwelcoming nuances in a non-native English speaker’s speech and teaches how to pronounce them correctly. He also gave me really important tips as to how I should express myself in an interview by sounding confident. My learning experience with him was great and now not only me even my friends and colleagues can notice how much I have improved my pronunciation and minimised my pronunciation errors. ”
“Duncan is a patient mentor. He helped me to identify many pronunciation errors I was never aware of before and went through them with me over and over again until I learned the right way. What made him different was that because Duncan has studied many different languages in the past he was able to point out the speech habits that really caused my problems, which made correcting them much easier. Duncan's teaching methods are effective and enjoyable, I highly recommend him to anybody who wants to speak English fluently.”
Like many other overseas migrants in Australia, I was not from an English speaking background. Since my high school years, I have experienced difficulties in pronouncing some words and phrases. As a result, in my adulthood I have realized that, not all people can fully understand everything I'm saying. I often get laughed at due to my accent and pronunciation, this made me feel embarrassed about the way I spoke. However, I have noticed many people can only tell you, your pronunciation is wrong, but it can be difficult for them to show you or explain to you the right way of pronouncing it. This might be because they don't know how to describe it in a way that fits to your language culture or they themselves don't know how to pronounce it correctly. Ear and Speak is very helpful because, the course identifies all your speaking and pronunciation problems. I found this particularly helpful, because once you know where the problems are, you will be mindful of the words and phrases every time you speak and you will start to improve immediately. Ear and Speak, not only teaches you all the different avenues on how to improve and gives you all the tool and practices to improve, but also a extremely safe, helpful and friendly environment, this makes you feel comfortable of speaking freely and discussing any language difficulties your having. I have found this to be excellent course and would recommend anyone who is having difficulties with English language. ”
I would like to share my story with people who desperately want to improve their pronunciations and communication skills. Having lived in Australia for over 15 years, and working in a big research organisation almost ten years where daily communication is English, I felt my English pronunciation is still poor. Initiated by my divisional chief, my HR manager helped me find Duncan for a dedicated course to improve my pronunciation. Duncan right away picked up my pronunciation problems and set up a specific plan for me. We started with alphabet letters, basic vocabulary, words with TH sounds, vowel problems, etc. He patiently and repeatedly corrected my pronunciation problem one by one. After 12 lessons, my colleagues can identify my progress in communication, I have built more confidence in daily conversation. In addition to pronunciation, he also corrected my grammar and enhanced my communication skills. Certainly, it is not enough to just attend class - regular practice at home and at work is necessary to consolidate this. I believe the time with Duncan is very worthwhile, life-long rewarding. Thanks, Duncan. ”
Dr Duncan是一个资深专业的语言专家，他能够根据每个人的发音特点和困难之处制定适合的方案，小到一个字母的嘴型，或者与周围人沟通时需要注意的地方。 在他的帮助下，我能够更自信的开口，与当地同事沟通。”
“Dr Duncan helped me build confidence of communication. For those Mandarin speakers like me, Dr Duncan can developed specific and tailored training plan which meets personal needs and fix pronunciation problems.Thanks so much for your advice.”
“ Me di cuenta que mi Jefe y colegas tenían muchas dificultades para entender my fuerte acento Colombiano. Sin embargo, yo no podía identificar mis errores; para mí era muy difícil escuchar los sonidos que necesitaba cambiar. En mi opinión, uno de los más importantes logros de tener lecciones con Dr Duncan es el hecho de que ahora tengo la capacidad de diferenciar los sonidos que gente de habla inglesa espera oír. Ahora me es más fácil practicar cambios de pronunciación por mi cuenta.
Dr Duncan personalizo cada una de las sesiones para mí. El identifico y abordo los aspectos esenciales de mi pronunciación que debía cambiar. Me encantaron sus métodos y aun mas los resultados obtenidos.”
“I realized that my boss and colleagues frequently struggled to understand my strong Colombian accent. However, I wasn’t able to identify my mistakes; it was hard for me to hear the sounds I needed to change. In my opinion, one of the most important outcomes of having lessons with Dr Duncan is the fact that now I am able to differentiate sounds that English speaking people expect to hear. Now it is easier to practice pronunciation changes by myself.
Dr Duncan tailored every single session for me. He identified and addressed the essential aspects of my pronunciation that needed to be changed. I loved his methods and even more the results achieved.”
He trabajado como psiquiatra en Melbourne por los úlimos 4 años. Como pueden imaginar, la comunicación es particularmente importante para mi. Mi trabajo consiste en escuchar y hablar inglés la mayor parte del día. Por este motivo decidí pedir la ayuda de Duncan. Aunque mi acento no es perfecto aún, debo decir que mejoró significativamente. Esto ha incrementado mi confianza al evaluar pacientes y al comunicarme con sus familiares y colegas. Duncan se toma su trabajo muy seriamente, algunas sesiones no paramos de reír mientras que otras fueron muy difíciles.
Lo recomiendo ampliamente a cualquier professional de la salud cuyo primer idioma no sea el ingles.”
I have worked as a psychiatrist in Melbourne for the last 4 years. As you can imagine, communication is particularly important for me. My job is to listen and speak English most of the day. This is why I decided to seek Duncan´s help. Even though my accent isn’t perfect yet, I must say it has improved significantly. This has increased my confidence in communicating with patients, their families, and colleges.
Duncan takes his job very seriously, some sessions we didn’t stop laughing while other were really tough. I highly recommend him to any health professional whose first language isn´t English. ”
“ Sou brasileiro é moro na Austrália há 2 anos, já vim para a Austrália com um bom conhecimento em inglês e já havia morado nos EUA por 3 meses. Quando minha empresa ofereceu o treinamento na "Ear and Speak" fiquei um pouco reticente em fazê-lo e com medo de perder meu tempo.
Porém após começar o curso percebi uma grande evolução no meu inglês, me senti mais confortável para falar com clientes e socializar com pessoas fora do trabalho, também percebi que as pessoas estavam fazendo menos caras de “não entendi” quando eu falo, sem falar que estou entendendo muito melhor as pessoas, principalmente as com sotaques diferentes.
A metodologia proposta pelo Dr Duncan é de fácil assimilação e é totalmente voltada para as suas necessidades. O que eu mas gostei das aulas do Duncan é que elas são bem descontraídas e ele tem um bom senso de humor.”
“I’m Brazilian and have lived in Australia for 2 years. When I came to Australia I already had a good knowledge in English and had lived in US for 3 months. When my company offered the training at “Ear and Speak” I was a little bit concerned if it would be waste of time for me.
However after I began the trainings I could feel a good improvement, I become more comfortable to talk with customers and socialize outside work. People were doing less “non understanding” face for me and also my listening has improved too, nowadays it is a little bit easier to understand people with different accents.
The methodology proposed by Duncan is very straightforward and the classes are totally designed for your needs, another point that I really enjoyed at Duncan sessions are that it is very relaxing and he has a good sense of humour.”
I can confirm that we have approved the second lot of sessions for [employee] - both he and the company are seeing benefits from his time with you. We have definitely noticed an improvement in [employee]'s communication, in particular his verbal communication. [employee] may not have mentioned it to you, but he has also recently been promoted into his first team leader role - he presented himself very well during the recruitment process, and his communication was excellent.”
ผมไม่เคยเรียนภาษาอังกฤษที่ไหนแล้วรู้สึกว่าจะทำให้ผมสามารถพัฒนาตัวเองได้อย่างมากมายในเวลาแค่ 8 ชั่วโมง การที่ได้มาเรียนที่ Ear & Speak นั้นทำให้ผมรู้สึกว่าตัวเองได้เข้าใจอะไรมากขึ้น ได้เรียนภาษาอังกฤษในอีกมุมหนึ่งที่ผมไม่เคยเจอ และผมรู้สึกได้ว่าผมสนุกกับมัน ทำให้ผมอยากที่จะพัฒนาภาษาอังกฤษของตัวเอง Dr. Duncan เป็นคนที่สามารถชี้จุดที่คุณควรจะแก้ไขได้เป็นอย่างดี ถ้าคุณทำตามอย่างเคร่งครัด ผลที่ออกมาจะทำให้คุณไม่ผิดหวัง”
“I usually stay in Thailand but I need to improve my English for working. English is the subject that I dislike in the University. English always cause a problem for me. I cannot pick up the phone for working as support. I lack of confidence for speak. I have a chance to improve English with Ear & Speak from my company but I have only 8 hours for improved my English then I didn’t expected too much. After first class, I find myself Dr. Duncan guide me a difference thing that I never know it before. He can point out what’s my weakness and I focus on it. I feel my English was improve in every hours. My heart was lighten by Ear and Speak, English isn’t hard anymore if you open your mind to do what Dr. Duncan told you. I got a great experience within 8 hours but it’s too short. I will came back if I have a chance.”
قبل ما اروح لدنكان انا جربت كذا وسيلة لتحسين اللكنة، زي السبيتش باثولوجيست، مدرس انجليزي، الكتب السمعية، بس للاسف محصلش تطور خالص. بصراحة التحسن الوحيد كان مع دنكان.
واضح انه عارف العيوب التقليدية للناس اللي بتحاول تتكلم انجليزي بس اللغة العربي غالبة عليها، في حاجات كتير في طريقة النطق الصحيحة عرفتها لاول مرة، و بعد ما كنت فاكر ان مستحيل الواحد نطقه يتحسن بدأت احس بتطور مع الوقت.
انا بنصح اي حد مهتم بطريقة النطق الصحيحة انه يجرب مع دنكان و اعتقد انه هيستفيد جدا معاه.
“ J'avais beaucoup de difficultés avec ma prononciation en anglais. Après avoir essayé d'apprendre avec des vidéos sur YouTube et des sites internet, je commençais à être désespérée. J'ai trouvé "ear and speak" sur internet. Je n'étais pas sure de la qualité des classes donc j'ai demandé plus d'informations. J'ai donc commencé les cours. Duncan est super ; il m'a mis super à l'aise et m'a vraiment poussé pour atteindre mon but. Il travaille à ton rythme et est même capable de t'expliquer les choses dans ta propre langue s'il y a des choses que tu ne comprends pas. Duncan s'est ajusté autour de mon emplois du temps pour me donner plusieurs options de rendez-vous. J'ai étudié avec Duncan pour 4 mois et avec beaucoup d'effort de ma part dans ma vie personnelle. Je suis maintenant très fière de pouvoir avoir une conversation sans bafouiller ou stresser. Je recommande les cours de Duncan à tous ceux qui ont des difficultés de prononciation.”
“I needed to improve my pronunciation. After trying hard for many years with you tube videos and websites, nothing changed. People in my day to day life were struggling to understand me and I was often misconstrued. I found ear and speak on line... I wasn't certain of the efficiency of the one on one classes. I requested more information. And then started the classes. Duncan was great. He made me feel comfortable and really pushed me to work hard towards my goal. Duncan gave me the choice between several time during the week so it could suit my personal life. He is really easy to talk to, reply to your emails straight away and help you go trough every hard stage of the pronunciation. All classes are different and you work on what you struggle the most with. He is even able to explain the things you don't understand in your own language. I have taken the classes for 4 months and with a bit of hard work on my side, I am now proud to say that I have no difficulties to communicate with others. I will recommend ear and speak to anyone who has issues with their pronunciation.”
I would like to tell you that your help on my pronunciation has been (and still is) extremely useful to my career. Although it still have a bit of a French accent, I don’t hear anymore comments on my pronunciation and I am much more confident when I do presentations. I review my notes from our lessons on a regular basis and can now see how I started to apply little by little the pronunciations rules you taught me which now seem natural to me.
Thanks again and for sure I will recommend you to anyone who is keen to improve his/her accent.”
“ Duncan과의 몇 개월간의 트레이닝을 통해 얻은 결과물은 기대이상이었습니다. 호주식 영어에 대해 조금 더 깊이 이해하게 되었으며 영어를 말하고 듣는데 있어서 자신감이 크게 향상되었습니다. 또한 수업 중 제공되는 자료들은 굉장히 잘 구성되어있어 발음상의 어색한 점을 고치고 연습하는데 큰 도움을 주었습니다. Duncan은 매우 친절하고 유머러스하며, 인내심 있게 가르칩니다. 만약 현재 한국식 억양으로 인해 일상생활 혹은 대인관계에 혼란을 겪고 계신다면 이 프로그램이 분명 도움이 될 것이라 생각합니다.”
“I completed a number of sessions over a few months with Duncan and the results definitely exceeded my expectations. Now I have a much better understanding of Australian English and have significantly improved my speaking and listening skills. Duncan provides well-structured resources to help you fix your problems in the most efficient way. He is a friendly, humorous and patient teacher. If you are having trouble in your daily interactions or interpersonal relationships because of a strong Korean accent, I recommend you to meet Duncan and see how he can help you too.”
I approached Duncan for help to ensure I pronounced words clearer, to resolve frustration with everyday tasks where the telephone line or background noise caused hiccups. He helped me to focus on the consonants and combinations that caused problems rooted in my Afrikaans mother tongue. This has helped me to make myself more easily understood and be more confident in everyday situations, or first time interactions with strangers. I didn't want to change my accent as it provides uniqueness, but wanted clarity to be the focus. The hard work and endurance has paid dividends when even small things like giving your name for a takeaway order goes smoothly.”
Some of our clients
Accent reduction (learning a new accent)
- a Tamil speaker wanted to improve his intelligibility and communication skills in English
- a French call centre supervisor needed her clients to be able to understand her over the phone
- a speaker of American English wanted Australians to stop asking her where she was from -- she learnt how to sound more Australian
- a German surgeon who was having trouble communicating with patients
Accent modification (fine-tuning an accent)
- a Lebanese Arabic speaker wanted to modify some aspects of her English accent and improve her presentation style
- a South-African executive wanted to sound more "international", making his Afrikaans accent less noticeable
- a Malaysian student who had a stronger Malay accent than some of his mates who had been in Australia for less time
Elocution (communicating more clearly)
- a Vietnamese speaker needed to be able to communicate clearly and effectively in Australian English
- a newsreader needed to be able to pronounce foreign words and names confidently, often without having seen the names beforehand
- an executive wanted to sound less 'ocker' (broad Australian accent)
- a saleswoman who mumbled and spoke too fast
Foreign language pronunciation
- an executive for a multinational corporation who spoke Japanese with a strong Australian English accent and wanted to improve his Japanese pronunciation
- a singer needed to learn the basics of Spanish and Italian pronunciation