Hi there! This page is all about location, scheduling, fees, and getting in contact.

Have you already seen our helpful pages about FAQs, our range of services and approach to training, and our clients' feedback?

Note about training during Covid-19 outbreak

Training has been suspended again until (approx) 20 August. Your enquiry is still welcome.

Location

Located at Collins Place, a premier business and shopping complex at the "Paris End" of Collins Street. 3 mins' walk from Parliament Station, and direct access by numerous tram routes. Find your way by train, tram or bus with the PTV Journeyplanner (destination address: "35 Collins Street").

EAR & SPEAK
Collins Place
Level 30
35 Collins Street
Melbourne VIC 3000
Melway map ref. 1B U8 and 2F J4.

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Scheduling

One-hour training appointments are usually offered in the following time periods (times are sometimes more flexible).

Please don't leave your appointment request too late, especially if you're thinking about training for an urgent issue like interviews. This is particularly important if you can only attend during popular periods (lunch, late afternoon, Saturday). In the last six months, the typical waiting time to start training has been 2-12 weeks.

day:	Mon, Tue, Thu	Fri	Sat
earliest appt is usually:	11:00	10:00	09:30
last appt is usually:	17:25*	14:30	15:00
* later times sometimes available, starting up to 18:10

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Training outside Melbourne

If you are interested in training in other cities, appointments for intensive training over a number of days can be made, but the client will be required to cover all costs. Alternatively, consider our more narrowly focused online accent reduction program.

Contact and fees

For fee info and to make an enquiry, please click on the appropriate link in the box below.

What type of client are you?

• Business-funded employee/staff

• Medical professional/medical student

• Individual client paying for themselves privately

Info for self-funded clients

The information below is for

individual clients who would be paying for their own training privately.

Click here if your training would be funded/reimbursed by a business or here if you are a healthcare student/professional.

Fees for privately-funded clients

We understand that this sort of personalised training is a significant investment for many clients. Part of our business philosophy is fairness. If you are funding your own training completely privately (i.e. not as a self-employed or reimbursable expense) then we don't charge our normal business rate: you can instead enjoy the special rates below . We don't force you into buying packages, but if you do choose to prepay multiple appointments then we offer the extra discounts shown.

NORMAL TRAINING
Mon-Fri (daytime)	Further discounts available:
$140 per 1-hr appointment	Save $3 per session if you pay by bank transfer Save $11 per session if you prepay multiple sessions (Conditions apply)
Special fee: $121 for full-time students at university or TAFE. (Conditions apply) Special fee: $112 for Low Income Healthcare Card holders. (Conditions apply) Save $3 per session if you pay by bank transfer

Mon-Fri (after 17:30); Sat	Further discounts available:
$151 per 1-hr appointment	Save $3 per session if you pay by bank transfer Save $11 per session if you prepay multiple sessions (Conditions apply)

HEALTHCARE STUDENTS/PROFESSIONALS
Please see the page here

Fees effective for 2020 appts. Different fees apply for business accounts or client-site visits. All fees are in Australian Dollars. We accept cards issued in Australia: Visa, Mastercard and American Express, bank transfer and cash.

Existing clients should visit the Client Area to see terms and make payments (refer to your registration or invoice emails for the link).

Contact details

picture of Duncan It can be helpful to read through the information on the other pages of this site before contacting me. (And fee info is above this section.)

Please direct your enquiry to:
Dr Duncan Markham (more info about me is here).

My goal is to help, so please help me too — communicate clearly about your questions and goals, and I'll be able to help you better.

Please don't leave your appointment request too late, especially if you're thinking about training for an urgent issue like interviews. In the last six months, the typical waiting time to start training has varied between 2 and 10 weeks.

Use the enquiry form below, or these details:

Email address

NOTE: Please include your name and phone number. History has shown that people who leave it out aren’t usually seriously interested, so I won’t reply. (The phone number is only used to advise you by SMS that I have replied by email, or to call you if you requested that. I do not spam you.)

If you don’t receive a personal reply from me within about two business days, please SMS me as there might be a technical problem.

Phone number

0422 93 43 17

Mon-Fri 09:30-18:00
(Int’l: +61-422-934317)

Enquiry form

After pressing Submit, it will show "Processing" for up to 10 seconds before saying it was successful. If you have any trouble submitting the form, please do try again, or just give us a call/email using the details above the form.